During these worrying times of COVID-19, everyone’s life is being affected, including your pets. Cats are usually independent creatures so their day to day life should not be overly changed by the current lockdown.Read more
Last edited: 20/04/2020
As a result of COVID-19 we have had to make some changes to the way we work and are supporting customers in a number of ways online:
If you still can’t find the answer you need then you can call us Monday to Friday 9-5 on 0330 102 6735. We are doing our best to help as many customers as possible but it might take a little longer than normal to get through to us.
We have been making lots of changes to ensure that your pet continues to get the cover they deserve. If you have a question about how your policy might be affected by COVID-19 our FAQ’s explain all the changes we are making to help provide an uninterrupted service.
At Petplan we work with thousands of vets across the UK and appreciate how important they are to help keep our pets healthy. During these times how they are able to work has been affected, but don’t worry this doesn’t change what you are covered for with us. However, there are some key things to know:
Keeping our pets and families safe during these uncertain times is a priority for us all. Read more about looking after your pet during the COVID-19 outbreak and the support available for you.