Trying to find the best dog insurance that offers you the cover you need, along with great customer service can be a daunting task. Find out what our customers say about their experience with us by reading our dog insurance reviews and find out why 90% of our customers choose to renew with us each year.
I have continuing care policy for my Cockerpoo who has had on going health issues since we got him. Petplan have supported that for the last 6 years and going by previous experiences with dogs and insurers in the past I wouldn't go anywhere else now.
Always receive prompt, efficient and fair response to my claims and feel the premiums are very competitive for my little dog who suffers with grass allergies so is on ongoing treatment which gives me peace of mind that I can continue to make sure she receives the treatment she needs to manage her symptoms.
Wow, great service! Never had to claim before and was unsure about process and if there would be any issues but 10 days after submitting the claim form to my vet for them to complete, I had an email from Petplan to say my claim had been paid and the money would be put into my account. Very happy with the service and more importantly my dog is well again.
I have a rescue 3 year old dog that I wanted to insure. After having had bad experiences with a previous pet insurer for our last dog I have found Petplan to be very fair and hassle free. With friendly and helpful staff. I was so pleased I agreed to go with them and hope to stay with them in the future.
Very supportive when my dog needed medical treatment. It makes such a difference when you know your insurer will cover your costs and handle the practicalities whilst you can focus on your ill/poorly pet.
I love Petplan Covered for Life and recommend it to everyone I know with pets! You really do pay for what you get and with Petplan you absolutely get the best. Thank you from me and thank you from my two Bichons, Teddy and Poppy.
My cats have long term treatments, I have never had any issues with payments. It is great that the payment can go straight to the surgery without any hassle or worry. Makes the whole experience stress free.
I don’t know how we would have managed without Petplan. Start to finish brilliant service, honest, reassuring - exactly what you need when your pet is ill. Very grateful to everyone.
My cat has lost a few of her 9 lives. Yet again she needed some treatment from our local vet. Yet again Petplan came up trumps, with dealing with my claim. My own vet has now got their own pet care plan, I will be sticking with Petplan. Always superb and swift settling of a claim. Thank you all at Petplan.
Absolutely brilliant, within 2 hours of texting me to make me aware they had received my claim, they emailed me to communicate to me that they had settled & would pay the money into our account. This being a brand new policy only 28 days ago for a kitten who broke his leg. I couldn’t be so grateful for taking out an insurance policy.
I can normally trust Petplan to pay a claim without quibbling. When my pet is sick it gives me peace of mind to know that I don't have to worry about treatment costs and can focus on getting the best treatment for them.
My cat was poorly recently and had to be sedated at vet to be checked over. Pet Plan covered the full cost of treatment. Would not have my pet insurance with any other company. The service I received was excellent and would not hesitate in recommending Petplan.
Very easy to set up and looks good value for money though hopefully we won’t have to use it too often for our 2 rabbits!
Excellent handling of claim for my rabbit's illness. Thank you very much. Not the cheapest provider but I have found them very reliable over the years.
Rabbit policies are either poor or not available with other companies. Petplan cover for rabbits and cover for life for ongoing problems. Their processes are easy and speedy.